Last updated: 12 August 2026
This privacy notice explains how Never-Before Talent, a trading name of The Social Champ Ltd, collects and uses personal information when you visit neverbeforetalent.com, contact us or make a professional enquiry.
Who we are
The Social Champ Ltd, trading as Never-Before Talent, is the controller of the personal information described in this notice.
You can contact us at:
The Social Champ Ltd (company number 14318862), trading as Never-Before Talent
Unit 4 Magic House
Streakesfield Road
London
NW2 7GD
United Kingdom
Email: Team@neverbeforetalent.com
Telephone: +44 7766 001641
Information we collect
Depending on how you interact with us, we may collect:
- your name and contact details;
- your company, organisation, role and website;
- information about a campaign, event, project, talent or professional opportunity;
- timing, territory, location and intended usage connected to an enquiry;
- correspondence and records of our response;
- technical information such as IP address, browser type, device information, referring page and security logs;
- and any other information you choose to provide.
Please do not submit confidential, sensitive or unnecessary personal information through the general contact form.
How we collect information
We collect information directly from you when you complete a form, email us, call us or otherwise communicate with the team. We may also receive professional contact information from a colleague, representative, brand, promoter, production company, platform or other party involved in an opportunity.
Our hosting, security and website systems may automatically record limited technical information needed to deliver and protect the site.
How and why we use your information
We may use personal information to:
- review and respond to enquiries;
- assess potential professional, commercial or creative opportunities;
- communicate with relevant representatives, clients and project partners;
- take steps requested before entering into an agreement;
- manage our professional relationships and business records;
- operate, secure, maintain and improve the website;
- protect our rights, clients, systems and users;
- and comply with legal, regulatory and contractual obligations.
Our lawful bases
Under UK data protection law, our lawful bases may include:
- legitimate interests, where we need to respond to professional enquiries, operate our business, maintain appropriate records and protect the website;
- steps before a contract or performance of a contract, where you ask us to consider or progress an opportunity;
- legal obligation, where we must retain or disclose information to comply with the law;
- and consent, where the law requires consent for a particular use. You may withdraw consent at any time.
Who we may share information with
We may share relevant information only where reasonably necessary with:
- the talent, representative, brand, promoter, production company or professional partner connected to an enquiry;
- providers that support our website, hosting, email, communications, security and business operations;
- professional advisers such as lawyers, accountants and insurers;
- and courts, regulators, law enforcement or other authorities where required.
We do not sell personal information.
International activity
Never-Before works internationally. An enquiry may involve organisations or service providers outside the United Kingdom. Where UK data protection law requires safeguards for an international transfer, we will use an appropriate lawful mechanism.
How long we keep information
We keep enquiry information only for as long as reasonably necessary to respond, manage the relevant professional relationship, maintain appropriate business records and meet legal obligations. Retention depends on the nature of the enquiry, whether an opportunity progresses and whether a continuing relationship or legal requirement exists. Information that is no longer required will be deleted, anonymised or securely archived.
Security
We use appropriate technical and organisational measures intended to protect personal information against loss, misuse, unauthorised access, alteration and disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
Cookies and similar technologies
The site may use essential technologies needed for security, network delivery and core functionality. We will not introduce non-essential analytics or advertising cookies without an appropriate consent mechanism where one is required.
Links and embedded services operated by third parties are governed by their own privacy information.
Your rights
Depending on the circumstances, you may have the right to:
- ask for a copy of your personal information;
- ask us to correct inaccurate or incomplete information;
- ask us to delete information;
- ask us to restrict how information is used;
- object to processing based on legitimate interests;
- receive certain information in a portable format;
- and withdraw consent where consent is the lawful basis.
These rights are not absolute and may depend on the reason we hold the information. To exercise a right, contact Team@neverbeforetalent.com. We may need to confirm your identity.
Complaints
Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office. Current contact information is available at ico.org.uk.
Changes to this notice
We may update this privacy notice when our website, services or legal obligations change. The current version and its update date will remain available on this page.